Terms and Conditions
Please read these Terms and Conditions (“Terms”, “Agreement”) carefully before using any services provided by Torenia Technology. By accessing or using our services, you agree to be bound by these Terms.
1. Overview
Torenia Technology offers Ecommerce Platform Management Services, including but not limited to:
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Product listing and catalog management
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Order and inventory management
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Advertising and campaign optimization
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Performance tracking and analytics
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Marketplace onboarding (e.g., Amazon, Flipkart, Meesho, Myntra, JioMart, etc.)
These Terms apply to all users, clients, and visitors engaging with our services.
2. Service Eligibility
By using our services, you confirm that:
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You are at least 18 years old.
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You have full authority to enter into a binding agreement.
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You are not barred from receiving services under applicable law.
3. Scope of Services
Torenia Technology provides management support for third-party ecommerce platforms but does not own or operate any marketplace. Our responsibilities are limited to the scope mutually agreed in writing with each client.
We are not liable for:
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Changes made by third-party platforms
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Suspension or termination of marketplace accounts
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Customer disputes on marketplace platforms
4. Client Responsibilities
Clients must:
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Provide accurate product and company information
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Ensure compliance with applicable laws and marketplace policies
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Respond to operational queries in a timely manner
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Pay all agreed service fees on time
Failure to do so may result in suspension or termination of services.
5. Intellectual Property
All content, tools, and processes developed by Torenia Technology remain our intellectual property unless otherwise stated. You may not copy, reproduce, or reuse our content or materials without prior written consent.
However, all data, content, and product-related assets you provide remain your property.
6. Payments and Billing
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All service charges will be invoiced as per the agreed plan.
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Late payments may attract penalties or service disruption.
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Payments are non-refundable.
7. Confidentiality
Both parties agree to keep all confidential information secure and not disclose it to third parties without prior written consent. This includes business processes, strategies, client data, or other sensitive information.
8. Limitation of Liability
Torenia Technology shall not be held liable for:
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Any indirect, incidental, or consequential damages
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Marketplace account actions (suspensions, penalties)
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Platform policy changes or technical errors
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Loss of sales or business opportunities
Our total liability under this Agreement is limited to the amount paid by you in the past 3 months for the services.
9. Dispute Resolution
Any disputes arising under these Terms shall first be attempted to resolve amicably. If unresolved, they shall be subject to the jurisdiction of the courts located in Indore, Madhya Pradesh, India.
10. Changes to Terms
Torenia Technology reserves the right to update or change these Terms at any time. Any changes will be effective upon posting on our website. Continued use of our services after such changes implies acceptance of the updated Terms.
12. Contact Information
If you have any questions about these Terms, please contact us:
Torenia Technology
📧 Email: info@toreniatechnologies.com
📩 Alternate Email: toreniatechnology@gmail.com
📞 Mobile: +91 93291 42036